Managementsystem
The management system of the HARTING Group
Our comprehensive, integrated management system guarantees that all our products and services are of exemplary quality.
The HARTING process model therefore applies to all the company divisions in a targeted manner:
-Control and support management functions form the basis for the directive and service functions,
-Customer-initiated company processes determine the core processes.
At every single work stage, this combination ensures that you can always rely on the outstanding quality of our products and services.
 |
| Directive and service functions | Core processes |
|---|---|
| Company management | Define and realise products |
| Quality | Sell products |
| Resources | Manufacture and deliver products |
| Information | Activities after delivery |
| Finance |
Quality starts right at the top
The management and support units provide the crucial impetus for directing and steering the company. With their help we make sure that it stays on course, making adjustments as necessary. Company management at HARTING draws on forward looking, trendsetting instruments such as the EFQM Model, a Balanced Scorecard and MBO Target Agreements, and their consistent application represents a key factor in the company’s success.
Quality is an important component of our success. This applies not only to the perfection of the products we sell, but also to the flawless functioning of all company processes.
Our committed and qualified employees
To ensure these aims and objectives, our dedicated and highly qualified staff play an essential role. Indeed, our employees represent our company’s most valuable resource. Systematic induction, training courses and regular employee meetings and surveys improve personal commitment. The modern communication and information systems in place at our company ensure ongoing feedback and the continuous transfer of know-how. The new HARTING computing center, harnessing reliable, proven technologies at distributed locations, provides the necessary failure safety along with data protection and backup. Last but not least, finance management is the cornerstone of the HARTING Group’s long-term planning security and stability, efficiency and innovation capability.